AudioCodes RXVCam50 User Manual - Page 14
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Maintenance and
Troubleshooting
This section shows how to maintain and
troubleshoot the device.
Maintenance
1.
Disconnect the camera if it has not been in
use for a long time.
2.
Use soft cloth or tissue to clean the camera
cover.
3.
Wipe the camera lens with a soft, dry cloth
when cleaning. Wipe it gently with a mild
detergent if required. Do not use strong or
corrosive detergents to avoid scratching the
lens and affecting the image.
Troubleshooting
No Video Output
1.
Check whether the USB cable is securely
connected and that the power indicator light
is ON.
2.
Check whether the camera can perform a self-
check after it has restarted.
3.
Restart the PC.
4.
Check whether the camera is successfully
recognized by your PC.
Sometimes an Image is not
Displayed
Check the USB cable quality and whether it is
securely connected.
Image Dithering when Zooming-in
or Zooming-out
Check whether the camera installation
position is stable.
Remote Controller does not work
Set the camera address to 1 (the camera
1.
address is restored to 1 after restoring default
settings).
2.
Repeat the pairing procedure between the
Wireless Remote Controller and the camera.
3.
Replace the AAA batteries.
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