ADEMCO TeleCommand User Manual - Page 18

Browse online or download pdf User Manual for Control Unit ADEMCO TeleCommand. ADEMCO TeleCommand 20 pages. Telephone module

Print Page
If You Have Difficulty with
Telephone Access to the Security System
THE SECURITY SYSTEM CANNOT BE
ACCESSED
FROM
TELEPHONE.
• Entry of 4-digit TeleCommand access
code may be incorrect. Verify access code
and try again.
• Generally,
the
accessed when the telephone line is
busy,
such
as
monitoring agency is communicating
with your system or you are engaged in
a telephone conversation.
cannot be accessed if the telephone line
is out of service.
• If you cannot access the security system
by
telephone,
contact
installer and have them verify that your
telephone(s) were properly wired to the
security system.
NO TONES FROM MULTI-FREQUENCY
TELEPHONE.
• If no tones are heard from the telephone
when keys are pressed, be sure that the
telephone being used is capable of
producing tones. If the telephone is a
switchable type (has a TONE–PULSE
switch), make sure the Telephone is
switched to TONE.
18
AN
ON-PREMISES
system
cannot
be
when
the
alarm-
The system
your
alarm
THE SECURITY SYSTEM CANNOT BE
ACCESSED FROM AN OFF-PREMISES
TELEPHONE.
• Either the 4-digit TeleCommand access
code or the system security code may
have been entered incorrectly.
both codes and try again.
THE SYSTEM HAS BEEN ACCESSED AND
STATUS REPORT ANNUNCIATED, BUT A
COMMAND CANNOT BE EXECUTED.
If the command has been keyed, but
confirmation is not heard, check the
following:
• Keying of entry may have been too rapid
– make key entries slowly and firmly.
• You may have keyed entries while the
system was speaking. Make your key
entries only during pauses in voice
annunciations by the system.
• The System Security code entered may
be incorrect.
Verify