Brother PS-9000 User Manual - Page 34

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Brother PS-9000 User Manual

Troubleshooting

No
Yes
There is a problem with
the printer.
Check the setup procedure
for the printer.
Network printing is not possible.
Is the printer driver
installed?
Yes
Is printing
possible if the P-touch is
directly connected to the
computer?
Yes
Is other equipment
on the network operating
properly?
Yes
*
Do the LEDs
on the print server indicate that it
is operating correctly?
Yes
Was there a reply
to "C:\pingxxx.xxx.xxx.xxx"
(where "xxx.xxx.xxx.xxx" is the IP
address of PS-9000) at the
command prompt?
No
Can PS-9000 be
found when the utility is
used?
Yes
Is printing possible?
Yes
The problem has been
corrected.
Install the printer
driver.
No
No
Is printing possible?
Check the network
environment that is
being used.
No
No
Is printing possible?
No
No
No
There may be a problem
with the print server.
Consult a service
representative.
Yes
Yes
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