Fujitsu ScanPartner 15C User Manual - Page 21

Browse online or download pdf User Manual for Scanner Fujitsu ScanPartner 15C. Fujitsu ScanPartner 15C 26 pages. Image scanner
Also for Fujitsu ScanPartner 15C: User Manual (23 pages), Specifications (2 pages), Upgrade Manual (6 pages), Consumable Replacement And Cleaning Instructions (7 pages), Installation Procedures (5 pages)

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4. TROUBLESHOOTING

The scanner will automatically perform a simple self-test each time it is

turned on. This will help spot major system errors in the scanner itself.

When the test is initiated, the READY LED is flashing. When the test is

completed, if no error occur, the READY LED is steadily on.

If you have problems with the operation of your scanner, please check the

following troubleshooting hints.

Question: The LED indicates that the scanner is ready, but the scanner

does not respond to the scan command form the host computer.

Answer: Please check the signal cable is firmly seated,

and invoke the scan command again. If there is still no

response, please reset the scanner by turning it off and then on

again, and reboot your host computer as well.

Question: Paper becomes jammed during scanning.

Answer: a) Open the ADF unit.

b) Pull out the jammed paper carefully.

c) Close the ADF unit.

Question: More than one sheet of paper were fed into the scanner.

Answer: a) Open ADF unit.

b) Remove the multi-fed sheets of paper.

c) Close the ADF unit.

d) Flatten the corners and edges; loosen the paper

before reloading it in the paper guide.

e) Check the feeding roller condition and do the cleaning if

necessary. (See Chapter 3)

Question: Paper becomes skewed in the scanner.

Answer: a) Check the feeding roller condition; do the cleaning if

necessary. (See Section 3.1)

b) Use the paper guide when feeding the paper.

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