Brother Inkjet MFC-J4710DW Manual - Page 18

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Brother Inkjet MFC-J4710DW Manual
Troubleshooting
Error messages when configuring Wi-Fi Direct from the control panel menu (continued)
Error Message
(For MFC-J2510/J4510DW/
J4710DW)
Connection Error
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)
Connection Error
(For MFC-J2510/J4510DW/
J4710DW)
No Device
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)
No Device
(For MFC-J2510/J4510DW/
J4710DW)
A device is
already connected.
Press [OK].
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)
A device is
already connected.
Press [OK].
Cause
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
The Brother machine cannot find your
mobile device.
Another mobile device is already connected
to the Wi-Fi Direct network where the
Brother machine is the G/O.
Action
Make sure there are no other devices trying
to connect to the Wi-Fi Direct network and
then try to configure the Wi-Fi Direct
settings again.
Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
Move the mobile device closer to your
Brother machine.
Move your Brother machine and the
mobile device to an obstruction-free
area.
If you are manually configuring the Wi-Fi
Direct network, make sure you have
entered the correct password.
If your mobile device has a configuration
page for how to obtain an IP address,
make sure the IP address of your mobile
device has been configured via DHCP.
After the current connection between your
Brother machine and another mobile device
has shut down, try configure the Wi-Fi
Direct settings again. Confirm the
connection status by printing the Network
Configuration Report (see Network User's
Guide: Printing the Network Configuration
Report).
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