AVPro Edge AC-MX-88X Quick Start Manual - Page 4

Browse online or download pdf Quick Start Manual for Matrix Switcher AVPro Edge AC-MX-88X. AVPro Edge AC-MX-88X 4 pages. 8к 40gbps hdmi 8x8 matrix switcher

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DB9 port, only pins 2,3 and 5 are used. If your control device does not have a DB9 port, a

USB-to-DB9 adapter may be required. Cables are available at AVPro Edge (AC-USB-DBP-

ADPT)

1. The unit may be controlled using RS-232 by either the 3-pin, wired Phoenix connector

or the USBC ISP Port. Both are located on the rear panel of the switcher. USB Serial

Drivers are available at no cost at this link: htts://www.avproedge.com/drivers.html

2. Connect to the desired COM Port. (Baud 57600/Data Bits 8/Parity None/Stop Bits

One)

3. If the above connection is successful, sending the "H<cr>"* command will display the

entire API.

*<cr> value dependent on RS232 communicator value. Common <cr> values include

\r, 0x0D, $0D.

TROUBLESHOOTING:

• Verify Power – The OLED Diagnostic Screen and LEDs on the Matrix front panel are

illuminated when power is present. Ensure the power supply is operating correctly and

the Mains plug is connected to an active circuit.

• Signal Issues – Verify all HDMI cables are seated correctly, support up to 48Gbps, and

for distances greater than 4m, are Active Optical Cables.

• Single Input/Output Issue – Swap cables or send the Input to another Output and

verify if the issue follows. Try copying the EDID from the display connected to the

Output or copying a known working EDID from another display.

• Issues with legacy HDMI devices when scaling – Ensure frame rates are 120Hz or

lower, and verify Variable Refresh Rate is disabled.

Have a question or need assistance?

Don't hesitate to contact us!

SUPPORT: +1 605-274-6055

USA TOLL FREE: 877-886-5112

EMAIL: [email protected]