Cisco 3560V2 - Catalyst 48 10/100 Poe Datasheet - Page 16

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Cisco 3560V2 - Catalyst 48 10/100 Poe Datasheet
Electromagnetic Emissions
Certifications
Telco
Warranty

Cisco Limited Lifetime Hardware Warranty Terms

The following are special terms applicable to your hardware warranty. Your formal Warranty Statement, including the
warranty applicable to Cisco software, appears in the Cisco Information Packet that accompanies your Cisco
product.
Duration of Hardware Warranty: As long as the original End User continues to own or use the Product, provided
that: fan and power supply warranty is limited to five (5) years. In the event of discontinuance of product
manufacture, Cisco warranty support is limited to five (5) years from the announcement of discontinuance.
Replacement, Repair or Refund Procedure for Hardware: Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within ten (10) working days after receipt of the RMA request. Actual
delivery times may vary depending on Customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number: Please contact the party from whom you purchased
the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the form below and keep for ready reference.
Product purchased from:
Their telephone number:
Product Model and Serial number:
Maintenance Contract number:
For further information on warranty terms, visit
http://www.cisco.com/en/US/docs/general/warranty/English/LH2DEN__.html.
Safety Compliance and Product Approval Status
For further information on safety and compliance documentation, visit the Product Approval Status tool at
http://tools.cisco.com/cse/prdapp/jsp/externalsearch.do?action=externalsearch&page=EXTERNAL_SEARCH.

Service and Support

Cisco is committed to minimizing TCO. The company offers a portfolio of technical support services to help ensure
that its products operate efficiently, remain highly available, and benefit from the most up-to-date system software.
The services and support programs described in Table 6 are available as part of the Cisco Desktop Switching
Service and Support solution, and are available directly from Cisco and through resellers.
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
● FCC Part 15 Class A
● EN 55022 Class A (CISPR22)
● EN 55024 (CISPR24)
● AS/NZS CISPR22 Class A
● CE
● KCC
● GOST
● China EMC Certifications
Common Language Equipment Identifier (CLEI) code
Limited Lifetime Warranty
Data Sheet
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