ActronAir ADVANCE EAA15AS Owner's Manual - Page 11

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Owner's Manual
Please check the following points before contacting a qualified service technician.
Fault
Poor cooling performance
The unit is not working
The unit starts and stops
frequently
Poor heating
performance
Indicator lamps continue
flashing
Error code appears on the
controller:
E(xx)
NOTE
If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact
ActronAir on 1800 119 229 for technical support or warranty. Please have the Model and Serial number of your outdoor unit
readily available.
Possible Causes
Temperature setting may be higher than
ambient room temperature.
The heat exchanger on the indoor or
outdoor unit is dirty.
The air filter is dirty.
The air inlet or outlet of either unit is
blocked.
Doors and windows are open.
Excessive heat is generated by sunlight.
Too many sources of heat in the room
(people, computers, electronics, etc.).
Low refrigerant due to leak or long-term use.
Power failure.
The power is turned off.
The unit's 5 minute protection has been
activated.
Timer is activated.
There is too much or too little refrigerant in
the system.
The voltage is too high or too low.
The outdoor temperature is too low.
Cold air is entering through doors and
windows.
Low refrigerant due to leak or long-term use.
The unit may stop operation or continue to run safely. Some error codes will allow the unit to
continue operating. If the indicator lamps continue to flash or error codes appear, wait for about
10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact a qualified service technician.
Owner's Manual - R-32 Ducted Systems
Doc. No.9590-8000 Ver. 2 220616
R-32 Ducted Systems
Remedies
Lower the temperature setting.
Contact a qualified service technician.
Remove the filter and clean it according to
instructions.
Turn the unit off, remove the obstruction and turn
it back on.
Make sure that all doors and windows are closed
while operating the unit.
Close windows and curtains during periods of high
heat or bright sunshine.
Reduce amount of heat sources.
Contact a qualified service technician.
Wait for the power to be restored.
Turn on the power.
Wait 5 minutes after restarting the unit.
Turn timer off.
Contact a qualified service technician.
Contact a qualified service technician.
Operate system at a lower set temperature, then
gradually increase set temp to desired level.
Make sure that all doors and windows are closed
during use.
Contact a qualified service technician.
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