Calls
You resume the call.
Forward Your Analog Phone Calls to Another Number
If you're going to be away from your desk but don't want to miss an important call, you can forward your calls
to another phone number.
Procedure
Step 1
To start call forwarding: From your analog phone, press #72, enter the number where you want to redirect
your calls, and press #.
You hear audio indication that call forwarding has started.
Step 2
To stop call forwarding: From your analog phone, press #73.
You hear audio indication that call forwarding has stopped.
Transfer a Call from Your Analog Phone
When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call.
If you don't want to talk, transfer the call without waiting for the other person to answer. This is called a blind
transfer.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1
From a call that is not on hold, press the flash button.
This puts the existing party on hold and you get a dial tone.
Step 2
Take one of these actions:
• Enter the other person's phone number.
• Press #90 on your phone keypad, then enter the other person's phone number, then press #.
Step 3
(Optional) Wait until you hear ringing or until the other person answers the call.
Step 4
(Optional) If you wait until the other person answers the call, speak to them to introduce the caller.
Step 5
Hang up your phone to complete the transfer.
Forward Your Analog Phone Calls to Another Number
Cisco ATA 191 User Guide for Cisco Unified Communications Manager
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