Motorola B802 - Premium 2 Handset Dect 6.0 Cordless Phone System User Manual - Page 34
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10 HELP
I cannot pair my cell phone to the telephone base
• Make sure the Bluetooth function of your cellular phone is turned on. See your cell phone user's
manual for more information.
• Remove the Motorola B801 series from your cell phone's Bluetooth device history list (see you
cell phone user's manual for more information).
• Carefully follow the pairing instructions in the user's guide, making sure that your cell phone is
not connected to any other Bluetooth device(s).
• Turn off your cell phone, and then turn it on again.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15 seconds,
and then plug it back in. Repeat the above suggestions.
I cannot connect my cell phone with the telephone base
• Make sure that the Bluetooth function of your cell phone is turned on. See your cell phone user's
manual for more information.
• Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device(s).
• Turn off your cell phone, and then turn it on again.
• For some cell phones, you must authorize the Motorola B801 series device in your cell phone's
Bluetooth feature. See your cell phone user's manual for more information.
• If the telephone base does not connect to your paired cellular phone automatically, you may
need to connect to that device manually, refer to Section 3.2 Bluetooth Setup for details.
• If the cellular phone does not connect to the telephone base after trying manual connection,
delete Motorola B801 series from the paired device list in your cellular phone, then start again
with the pairing procedures.
• While you are on a CELLULAR call using a handset, and you try to intercept the call with the
paired cellular phone, the Bluetooth connection between the paired cellular phone and the
telephone base may be disabled. You may need to connect the cellular phone to the telephone
base manually to resume the connection, refer to Section 3.2 Bluetooth Setup for details.
I cannot find the Motorola B801 series on my cell phone
• Make sure that the Bluetooth feature is turned on in the telephone base. Carefully follow the
setup instructions in Section 3.2 Bluetooth Setup.
• Make sure that you manually set your cell phone to find or search for devices.
• Remove the Motorola B801 series from your cell phone's Bluetooth device history list (see
your cell phone user's manual for more information).
• Turn off your cell phone, and then turn it on again.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15 seconds,
then plug it back in. Repeat the above suggestions.
My cell phone is connected to the telephone base, but I cannot make a CELLULAR call
• Make sure that your cell phone is in idle mode when you are trying to make a CELLULAR call.
• Make sure that your cell phone is compatible.
• For some smart phones, make sure that the cellular function is turned on.
Bluetooth System Busy appears on the display
• Make sure that your cellular phone is in idle mode when connected to the telephone base.
• Make sure that your cellular phone is not connected to any other Bluetooth device.
• The Motorola B801 series can only use one Bluetooth device at a time.
The PIN code on the telephone base does not work
• The default PIN code is 0000.
I cannot hear any sound on my telephone system when on a CELLULAR call
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15 seconds,
then plug it back in.