ARTISUL D22S User Manual - Page 16

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5. Trouble Shooting

Abnormal Phenomena

Power indicator does not

flash

No display on the screen

Images are blurred

Lack of colors

There is chromatic

aberration

Images jitter or ripple

images appear

Abnormal Phenomena

Pen doesn't work and no

pressure in the graphics

software

Cursor movement is

abnormal

13 /

Possible Solutions

*Make sure power is on

1. Make sure power is on.

2. Correctly connect the cable.

3. If you connect the display with a laptop, please make sure

the display is on the right display mode: extend or duplicate

mode.

4. Check whether the side indicator shows green, if not, it

means no signal in. Please reboot your computer or reconnect

the cable.

5. Is the signal wire broken or bent? If so, please replace the

signal wire.

Please set the display resolution with 1920 x 1080.

Check the pins of the signal wire are not bent or fractured.

As the regional color temperature is different, so minor

chromatic aberration is a normal phenomenon.

It is likely that there is electric equipment nearby that brings

about electronic interference.

Possible Solutions

1. If the driver is damaged or is not properly installed, please

uninstall the driver and reinstall it.

2. Try restarting your computer.

3. Try re-inserting the USB cable.

Try re-inserting the USB cable or restarting your computer.

*Check the socket and power cable