ANZ POS Plus 2 Snelle referentiehandleiding - Pagina 3
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CLEARING ELECTRONIC FALL BACK (EFB)TRANSACTIONS
If you see an asterisk (*) displayed on your screen, please follow the process below to clear stored
transactions:
1
To clear EFB transactions press <FUNC> 8, 8, <ENTER> <ENTER> <ENTER>.
2
Terminal will clear all EFB transactions.
Note: The terminal will clear EFB transactions automatically after being idle for a certain amount of time.
The terminal will prompt if Authorisation is required for EFB transactions. Obtain Authorisation by contacting
the relevant Authorisation Centre.
REPLACEMENT TERMINAL INSTALLATION TIPS
Please only follow the instructions when installing replacement terminals. This guide should not be used
for new terminal installation. Contact your IT support team or ANZ Worldline Payment Solutions for new
installation instructions.
Plug in the terminal using one of the two connections below
USB CABLE
1
Once the terminal is connected, press <Func> 1, 1, 1, 1, 2, 2, 2, 7 <ENTER> <ENTER>.
2
Press the <
> or <
3
Once the correct connection is selected, press <ENTER>, press <ENTER> again under Protocol.
The terminal should now display 'CONFIG REQUIRED' .
1
Press <Func> 9, 9, 0, 5 <ENTER> <ENTER>.
2
The terminal should now display 'Swipe merchant card' . Swipe your respective green ANZ multiPOS and
EFTPOS Merchant Card (Terminal ID Card). If you do not have this, press <CLEAR> and manually key in the
Terminal ID, then press <ENTER>.
3
Keep pressing <ENTER> until you get back to the main screen.
4
Press <Func> 2, 4, 6, 8 <ENTER> <ENTER> and wait until it goes back to the main screen.
5
Press <Func> 8, 7, <ENTER> <ENTER>.
6
The screen will display 'Initialising Please Wait'
and is ready to process transactions.
Note: if the screen does not display "Initialising Please Wait", please contact ANZ Worldline Payment Solutions on
^
1800 039 025 for further assistance. Have your activation/reference number handy.
INIT REQUIRED
If the terminal is displaying 'Init Required' , press <Func> 8, 7, <ENTER> <ENTER>. If the terminal again displays 'Init
Required' , follow the steps below:
Disconnect the cable from the back of the terminal and wait 30 seconds.
1
2
Reconnect the cable at the back of the terminal and wait for the terminal to revert to the 'Init Required' screen.
3
Press <Func> 8, 7, <ENTER> <ENTER> on the terminal.
The terminal will start initialising, taking approx. 1 - 2 minutes to complete. If 'Init Required' still appears,
please call ANZ Worldline Payment Solutions on 1800 039 025 for further assistance.
> buttons to cycle between the COM0(serial) and USB connections.
. Once complete, the terminal will return to the home screen
^
SERIAL CABLE
3