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If the computer works, click the Start button, and then click Shut Down. Or, if the computer is

not responding, press and hold the Power button for approximately 5 seconds, or until the

computer turns off.

Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.

Press the Power button to turn on the computer. If you are using a recovery DVD, the computer

will automatically run Recovery Manager from the disc. Skip to step 7.

If you are running System Recovery from a USB flash drive, press the

is powering on to bring up the boot menu. Use the arrow keys to select the USB device and

press

Enter

If the Recovery Manager asks if you want to run System Recovery from Media or Hard Drive,

select Media. On the Welcome screen, under I need help immediately, click Factory Reset.

If you are prompted to back up your files, and you have not done so, select Back up your files

first (recommended), and then click Next. Otherwise, select Recover without backing up

your files, and then click Next.

If you are prompted to insert the next recovery disc, do so.

10.

When the Recovery Manager is finished, remove all recovery discs or the recovery USB flash

drive from the system.

11.

Click Finish to restart the computer.

Recovery Media

You should create a set of recovery discs or a recovery USB flash drive from the recovery image

stored on your hard disk drive. This image contains the operating system and software program files

that were originally installed on your computer at the factory. You can create only one set of recovery

discs, or one recovery USB flash drive, for your computer. The recovery discs, or the recovery USB

flash drive, can be used only with this computer. Store the recovery discs, or the recovery USB flash

drive, in a safe place.

NOTE:

Some features might not be available on systems that are shipped without a version of

Microsoft Windows.

Choosing Recovery Media

●

To create recovery discs, your computer must have a DVD writer, and you must use only high-

quality blank DVD+R or DVD-R discs.

NOTE:

or DVD-R DL discs to create recovery discs.

●

You have the option of creating a recovery USB flash drive instead, using a high-quality blank

USB drive.

●

If you are creating recovery discs, be sure to use high-quality discs. It is normal for discs to be

rejected if they are not defect-free. You will be prompted to insert a new blank disc to try again.

●

The number of discs in the recovery-disc set depends on your computer model (typically 3–6

DVD discs). The Recovery Media Creation program tells you the specific number of blank discs

needed to make the set. If you are using a USB flash drive, the program will tell you the size of

the drive required to store all the data (minimum of 8 GB).

ENWW

to boot from that device.

You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL,

Esc

key as the computer

Restore and Recovery