Digisol DG-SC2600 Snelle installatiehandleiding - Pagina 16

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Following are the solutions to problems that may occur during the installation and

operation of the Digisol DG-SC2600/DG-SC2600W IP Surveillance Camera.

1. Cannot access the IP camera.



Please make sure IP camera is correctly powered (the 'Power'

LED should be on)



Please confirm the IP address setting of the computer you're

using. If the IP Camera and the laptop are not in the same subnet,

they will not be able to communicate with each other.



Please modify the IP address of the laptop to match the subnet of

the IP camera.



In case, the IP address of the IP camera is not known, reset it to

factory default value by pressing 'reset' button on the IP camera.



If you're trying to connect to the IP camera from Internet, please

make sure the port that IP camera uses is not blocked by firewall

or other software / hardware.



Contact DIGISOL helpdesk, if above solutions do not work.

2. Image refreshes very slowly.



Try a higher frame rate setting, if it's not 30fps.



Try a lower resolution.



If you're connecting this camera from Internet, it could be caused

by a slow Internet connection, and it's not a problem caused by

camera. However, when the network connection is slow, you

should use lower frame rate / resolution.



Contact DIGISOL helpdesk, if above solutions do not work.

This product comes with One Year warranty. For further details about

warranty policy and Product Registration, please visit support section of