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Your Phone

Table 10: Mobility-Impaired Accessibility Features

Item

Third-Party Accessibility Applications

Cisco works closely with partners to provide solutions that complement the accessibility and usability of Cisco

products and solutions. There are third-party applications such as real-time captioning on Cisco IP Phones,

Text Telephones for the Deaf (TDD/TTY), Real Time Text (RTT), hearing/voice carry over (HCO/VCO),

audible caller ID, inline amplifiers for handsets for louder call sound, "busy lights", audio/visual emergency

notifications through Cisco IP Phones (supporting users with disabilities), etc.

For more information about third-party applications, contact your administrator.

Troubleshooting

You may experience issues related to the following scenarios:

• Your phone cannot communicate with the call control system.

• The call control system has communication or internal problems.

• Your phone has internal problems.

If you experience problems, your administrator can help troubleshoot the root cause of the problem.

Find Information About Your Phone

Your administrator may ask for information about your phone. This information uniquely identifies the phone

for troubleshooting purposes.

Procedure

Step 1

Press Settings.

Step 2

Select Phone information.

Step 3

(Optional) Press Show detail to view the active load information.

Accessibility Feature

LED bar

Tactile-discernible buttons and

functions, including a nib on Key 5

Third-Party Accessibility Applications

Description

Indicates your phone's status:

• Green, solid—Active call

• Green, flashing—Incoming call

• Green, pulsing—Held call

• Red, solid—Muted call

Allow you to easily locate your phone's keys. For

example, Key 5 has a nib, which you can use to locate

other key positions.

Your Phone