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Understanding the Cisco Unified IP Phone 8961, 9951, and 9971

Table 1-2

Features on the Cisco Unified IP Phone 9951 (continued)

Speakerphone button

Mute button

Headset button

Volume button

Messages button

Applications button

Contacts button

Phone display

Programmable feature

buttons

Handset with light

strip

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

1-6

Selects the speakerphone as the default audio path and initiates a new call, picks up an

incoming call, or ends a call. During a call, the button is lit green.

The speakerphone audio path does not change until a new default audio path is selected (for

example, by picking up the handset).

If external speakers are connected, the Speakerphone button selects them as the default

audio path.

Toggles the microphone on or off during a call. When the microphone is muted, the button

is lit red.

Selects the wired headset as the default audio path and initiates a new call, picks up an

incoming call, or ends a call. During a call, the button is lit green.

A headset icon in the phone screen header line indicates the headset is the default audio path.

This audio path does not change until a new default audio path is selected (for example, by

picking up the handset).

Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume

(on-hook).

Silences the ringer on the phone if an incoming call is ringing.

Auto-dials your voicemail system (varies by system).

Opens the Applications menu. Depending on how your system administrator sets up the

phone, use it to access applications such as call history, preferences, and phone information.

Opens the Contacts menu. Depending on how your system administrator sets up the phone,

use it to access personal directory, corporate directory, or call history.

Phone display that can be positioned to your preferred viewing angle.

Programmable feature buttons that correspond to phone lines, speed dials, and calling

features.

Pressing a button for a phone line displays the active calls for that line. If you have multiple

lines, you might have an All Calls feature button that displays a consolidated list of calls

from all lines.

Color LEDs indicate the line state:

Amber—Ringing call on this line

•

Green—Active or held call on this line

•

Red—Shared line in-use remotely

•

(The position of programmable feature buttons may be reversed with that of session buttons

on phones using a locale with a right-to-left reading orientation, such as Hebrew and

Arabic.)

The handset light strip lights up to indicate a ringing call (flashing red) or a new voice

message (steady red).

Chapter 1

An Overview of the Cisco Unified IP Phone

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