Xerox DocuColor 242 Gebruikershandleiding - Pagina 29

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User Guide

Is an activity history available?

The Remote Services History page contains a list of activities that

have been performed. To open the History page, click the

[History] link located on the Home page.

•

Capture & Transfer–capture and transfer of machine and/or

job data to Xerox

•

Remote Monitoring–if enabled, presents periodic capture

and transfer of systems Remote Services log data

•

File Cleanup–deletion of captured files after they are

transmitted to Xerox

•

Support Requests (formerly called Service Request

Accepted)–status of Support Requests received

•

Remote Services Installation–software updates installed

•

Support Access–sessions of interactive support and desktop

sharing

•

MeterAssistant (formerly called Billing)–if enabled from the

MeterAssistant feature on the Home: Setup: General

Settings tab page, presents transmission details of automated

meter readings and current meter readings

NOTE: MeterAssistant is available on monochrome and

highlight color printers, only.

•

Setup–identifies features of Remote Services that are enabled

or disabled

•

Contact–email communication sent to Xerox Support.

The status of each task may be either Completed, In Progress, or

Canceled. Each task is give a Date/Time Stamp, which identifies

the date and time you first received the task request.

To view recent updates to the History table, click the [Refresh]

button.

To clear the history log and refresh the table to its empty state,

click the [Clear] button.