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• If you are using the Push Button Setup method for Wi-Fi, verify that the network

access point is enabled with Wi-Fi Protected Setup™, and that it has been set to

send its profile. Verify that another device is not also attempting to connect at

the same time, and that not more than one network access point within range is

in this mode.

I cannot associate my device with an email address

Try performing the following actions:

• On the email setup screen, verify that you have typed all the email address

information correctly.

• Verify that the email address is associated with a supported email account (for

example, a POP3 email account or an IMAP email account). For more information

about supported email accounts, contact your wireless service provider.

• If you are trying to add a Microsoft® Outlook® or IBM® Lotus Notes® work email

address to your BlackBerry® device, in a browser on your computer, log in to the

email setup web site using the web page address provided by your wireless service

provider and add the work email address. To log in, you must have a login user

name and password. You can create a login user name and password in the setup

wizard on the email setup screen.