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ENGLISH

IKEA's guarantee is subject to Australian

Consumer Law - see Schedule 2 to

Competition and Consumer Act, 2010. This

guarantee is in addition to (and does not

exclude, restrict or modify in any way) any

non-excludable statutory warranties in

Australia.

What will IKEA do to correct the problem?

IKEA appointed service provider will exam-

ine the product and decide, at its sole dis-

cretion, if it is covered under this guarantee.

They will notify you as to whether your

claim is covered under this guarantee. If

your claim is approved, the IKEA service

provider or its authorized service partner,

will then, at its sole discretion, either repair

the defective product or replace it with the

same or a comparable product.

What is not covered under this

guarantee?

• Normal wear and tear.

• Deliberate or negligent damage, dam-

age caused by failure to observe operat-

ing instructions, incorrect installation or

by connection to the wrong voltage, dam-

age caused by chemical or electro-chem-

ical reaction, rust, corrosion or water

damage including but not limited to dam-

age caused by excessive lime in the wa-

ter supply, damage caused by abnormal

environmental conditions.

• Consumable parts including batteries

and lamps.

• Non-functional and decorative parts

which do not affect normal use of the ap-

pliance, including any scratches and pos-

sible colour differences.

• Accidental damage caused by foreign

objects including insect or vermin

infestation or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found dur-

ing a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where

non-original parts have been used.

• Repairs caused by installation which is

faulty or not according to specification.

• The use of the appliance in a non-domes-

tic environment i.e. professional use.

• Transportation damages. If a customer

transports the product to their home or

other address, IKEA is not liable for any

damage that may occur during transport.

However, if IKEA delivers the product to

the customer's delivery address, then

damage to the product that occurs

during this delivery will be covered by

this guarantee.

• Cost for carrying out the initial

installation of the IKEA appliance.

However, if an IKEA service provider or

its authorized service partner repairs or

replaces the appliance under the terms

of this guarantee, the service provider or

its authorized service partner will re-

install the repaired appliance or install

the replacement, if necessary.

• The appliance's serial number or

warranty seal has been removed or

defaced.

How country law applies

Our goods come with guarantees that

cannot be excluded under the Australian

Consumer Law (ACL). You are entitled to a

replacement or refund for a major failure

and compensation for any other reasonably

foreseeable loss or damage.

You are also entitled to have the goods

repaired or replaced if the goods fail to be

of acceptable quality and the failure does

not amount to a major failure.