Anker Soundcore Sleep A10 Perguntas frequentes - Página 7
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Q：
How many times can the charging case charge the earbuds?
A：
7 times on full charge.
Q：
Do the earbuds support wireless charging?
A：
Wireless charging is not supported.
Bluetooth
Q：
What should I do if my Sleep A10 earbuds disconnect or the sound is choppy?
A：
Please note that this doesn't necessarily mean there's an issue with the earbuds, so check your connected
devices and surroundings. Bluetooth signals may be influenced by obstructions, such as walls, pillars, home appliances,
Wi-Fi, and more. To ensure a stable connection for these earbuds, we recommend avoiding such obstructions and use
in an indoor environment.
To fix this issue, try the following:
1. Fully charge and reset your earbuds as stated below and re-pair them.
Place the earbuds in the charging case and leave the case open. Press and hold the button on the charging case for
10 seconds until the LED indicators on the case flash white 3 times and then flash in sequence. This confirms that
the reset was successful and your earbuds can be connected normally.
2. Make sure you're wearing the earbuds correctly.
3. Try another set of the ear tips and ear wings in a different size.
Please note that if the earphones are too deep in your ears, it may affect the Bluetooth signal. Try larger sizes
to reduce the in-ear depth of the earbuds, which may improve the connection stability.
4. Check the earbuds by listening to a downloaded song/video if you're using them in music mode.
5. Check the earbuds with another Bluetooth device in a different environment to see if there's a difference.
Q：
What is the maximum range of the Bluetooth connection?
A：
10 meters/33ft
Q：
Which Bluetooth version do Sleep A10 earbuds use?
A：
5.2
Q：
What is the Bluetooth latency?
A：
180ms-200ms