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Appendix 1
■ Troubleshooting checklist
Symptom
Scanner does not turn
on.
Scanning does not com-
mence.
Vertical lines appear in
the printed image.
The printed scanned
image shifts or is dis-
torted.
Quality of scanned
image is unsatisfactory.
AP-1
TROUBLESHOOTING
Check this item
Have you pressed the power but-
ton on?
Are the AC cable and AC adapter
properly connected to the
scanner?
Are you using the correct AC cable
and AC adapter supplied with the
scanner from the manufacture?
Are the documents loaded properly
on to the ADF paper chute?
Is the ADF closed completely?
Is the USB cable or SCSI cable
connected securely?
When using a SCSI interface, Is
SCSI ID set correctly?
Does the Function Number display
indicates an alarm or an error?
The alarm status remain displayed
even after the scanner has been
turned off and on again?
Are the glass dirty?
Are the documents loaded cor-
rectly?
Are the glass clean?
Remedy
Push the power button in to turn the scan-
ner.
Correctly connect the AC cable and the AC
adapter.
Disconnect the AC cable and the AC
adapter from the scanner, then connect
them again.
If this does not restore the power supply,
contact the store where you purchased the
scanner or an authorized FUJITSU scanner
service provider.
You must use the AC adapter and cable
supplied with your scanner by the
manufacture. Please get the correct AC
adapter and cable to connect to your scan-
ner.
Realign and reload the documents on to
ADF paper chute.
Close the ADF completely.
Connect the cable. (When a USB hub is
used, check the hub's power supply.)
Use the SCSI ID switch at the rear of the
scanner to set the SCSI ID.
When the Function Number display indi-
cates an alarm or an error, refer to the
"Chapter 5. TROUBLESHOOTING" in the
fi-4220C2 Operator's Guide for removing
the alarm or the error.
Turn off and on the power button.
If this does not eliminate the alarm status,
contact the store where you purchased the
scanner or an authorized FUJITSU scanner
service provider.
Clean the glass as instructed in the Opera-
tor's Guide "3. Daily Care".
Load the documents correctly.
Clean dirty locations.