Awarepoint S2 Manual de instalação - Página 8

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Finally, click the Apply button.

Continue to place all Sensors. As they are placed, they will join the network. Some

routing lines will be displayed as shown below.

Figure 2‐2: Positioning: Configuration Tab ‐ Placing all Awarepoint Sensors

Troubleshooting

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3.1

Awarepoint Sensor

If the Sensor appears Red in the Positioning: Configuration tab or on the Awarepoint

Network Operations Center, the Sensor has a problem. Try the following steps:

1. Verify the Bridge nearest the Sensor is functioning correctly. Verify the Appliance is

functioning correctly.

2. If multiple Sensors were down and they are all grouped together, likely these were

all routing through one Sensor and that Sensor lost connectivity. Wait

approximately one hour and check the status again. If the Sensors are still down,

proceed to step 3.

3. Verify that the Sensor is physically present. If so, then proceed.

4. Unplug and replug the Sensor. If it is still red, replace the Sensor. If another Sensor is

red in the same location, likely the Sensor is out of range of the next nearest Sensor.

Move the Sensor closer to the Sensors that are working.

Awarepoint Sensor S2

Installation Manual