Cisco 700 series Manual de Administração - Página 31

Procurar online ou descarregar pdf Manual de Administração para Servidor Cisco 700 series. Cisco 700 series 36 páginas. Using profiles
Também para Cisco 700 series: Manual de início rápido (8 páginas), Visão geral (19 páginas), Manual de iniciação (27 páginas), Manual do utilizador (9 páginas)

Cisco 700 series Manual de Administração

Cisco headset 700 Series Troubleshooting

Troubleshooting Overview

You may experience issues related to the following scenarios:
• A user's headset cannot communicate with their selected call device.
• Users experience poor audio quality.
• The headset or phone firmware is incompatible.

User Can't Use the Headset with a Cisco IP Phone

Problem
Your user has difficulty connecting or updating their Cisco Headset 700 Series to a Cisco IP Phone.
Solution
• Check the user's phone firmware.
• Check the connection between the phone and the headset.
• Disconnect and reconnect the headset.
See the Cisco Headset 730 User Guide for other troubleshooting solutions that the user can perform at their
desk.
Troubleshooting Overview, on page 27
Update Your Headset Firmware With a Cisco IP Phone, on page 29
Update Your Headset Firmware on Cisco Jabber, on page 29
Update Your Headset With the Cisco Headsets App, on page 30
Open a TAC Case Online, on page 31
Your Headset Serial Number, on page 31
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C H A P T E R
Cisco Headset 700 Series Administration Guide
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