HP 8100 - Elite Convertible Minitower PC Руководство по быстрой настройке и началу работы - Страница 18

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HP 8100 - Elite Convertible Minitower PC Руководство по быстрой настройке и началу работы

Access the Business Support Center (BSC) at

bizsupport

proactive notification, and worldwide community of peers and HP experts.

If it becomes necessary to call for technical assistance, be prepared to do

the following to ensure that your service call is handled properly:

●

Be in front of your computer when you call.

●

Write down the computer serial number and product ID number, and

the monitor serial number before calling.

●

Spend time troubleshooting the problem with the service technician.

●

Remove any hardware that was recently added to your system.

●

Remove any software that was recently installed.

NOTE:

your local authorized service provider or dealer.

Helpful Hints

If you encounter problems with the computer, monitor, or software, see the

following list of general suggestions before taking further action:

●

Check that the computer and monitor are plugged into a working

electrical outlet.

●

Check to see that the voltage select switch (some models) is set to the

appropriate voltage for your region (115V or 230V).

●

Check to see that the computer is turned on and the green power light

is on.

●

Check to see that the monitor is turned on and the green monitor light

is on.

●

Check the Power LED on the front of the computer to see if it is

flashing. The flashing lights are error codes that will help you diagnose

the problem. Refer to the Maintenance and Service Guide (English

only) for details.

●

Turn up the brightness and contrast controls of the monitor if the

monitor is dim.

●

Press and hold any key. If the system beeps, then the keyboard should

be operating correctly.

Quick Setup & Getting Started

for the latest online support information, software and drivers,

For sales information and warranty upgrades (HP Care Pack), call

http://www.hp.com/go/

ENWW