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EPSON

Date:

1/10/2002

PSB #:

PSB.2002.01.003

Reference:

TE00-667 Rev.A

Product(s):

GT-30000

Subject:

ISIS Driver Support Policy for U.S. & Canada

This bulletin provides information on Epson's support policy for the ISIS driver bundled with the

GT-30000 scanner. The following policy information applies only to GT-30000 units distributed in

the U.S. and Canada.

Support:

The Scanner Software CD included with the GT-30000 scanner provides an ISIS driver and ISIS

compatible scanning utility called QuickScan. Both programs are written and licensed by Pixel

Translations. Pixel Translations provides an online User's Guide for each program. The

documentation is included on the Scanner Software CD.

The ISIS driver can only be used on a PC. It supports Windows 95, 98, NT4 (Workstation), Me

and 2000. The driver requires a SCSI connection between scanner and host computer.

Pixel Translations is responsible for providing all technical support for the ISIS driver and the

QuickScan utility. Epson customers with any questions concerning the Pixel Translation software

should be directed to use the following technical support resources:

Software

Telephone

ISIS driver and

(408) 325-3800

QuickScan utility

RODUCT

UPPORT

Fax

(408) 232-9292

ULLETIN

Online and E-mail

www.pixtran.com

Originator:

Authorization:

Total Pages: