One-Year Warranty - For Mexico (cont.)
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
1.
Whirlpool does not
start/stop.
2.
Motor starts, but all jets
are not functioning.
3.
Whirlpool stops by itself.
4.
Noisy operation.
Heater does not operate.
5.
Kohler Co.
Probable Causes
A. No power to pump motor.
B. Air actuator does not work.
C. Pump motor does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. GFCI or ELCB trips.
B. Suction is blocked.
C. Jets are blocked.
D. Motor overheated and
protectoin device activated.
A. Pump banding straps have not
been cut. (models with wooden
support blocks only)
B. Dry or dislodged jet O-ring
(squeal).
A. No power to heater.
B. Water temperature exceeds 104°
F (40° C).
C. Heater does not work.
7
Recommended Action
A. Set/Reset GFCI or ELCB breaker;
check wiring. If the problem
persists, refer to installer/dealer.
B. Check air tube connections. Replace
air actuator. Refer to
installer/dealer.
C. Replace pump motor. Refer to
installer/dealer.
A. Rotate jet trim counterclockwise to
open.
B. Reinstall jet; check for O-ring
damage.
C. Remove blockage.
A. Identify source of fault and correct.
If problem persists, refer to
installler/dealer.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at motor vents.
Remove bloackage and allow motor
to cool.
Check for suction blockage.
Remove blockage and allow motor
to cool.
Check for jet blockage. Remove
bloackage and allow motor to cool.
A. Cut pump banding straps with tin
snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
A. Set/Reset GFCI or ELCB breaker.
B. Allow water to cool; heater will
re-engage.
C. Replace heater. Refer to
installer/dealer.
1010997-5-F
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