Contacting HP
If your product fails during the Limited Warranty Period and
the suggestions in the product documentation do not solve
the problem, you can receive support by doing the
following:
Locate your nearest HP Support location via the Web at:
http://www.hp.com/support
Contact your authorized HP dealer or authorized service
provider, and be sure to have the following information
available before you call:
•
Product serial number, model name, and model number
•
Applicable error messages
•
Add-on options
•
Operating system
•
Third-party hardware or software
•
Detailed questions
END-USER LICENSE AGREEMENT
PLEASE READ CAREFULLY BEFORE USING THIS
EQUIPMENT: This End-User license Agreement ("EULA") is a
legal agreement between (a) you (either an individual or a
single entity) and (b) Hewlett-Packard Company ("HP") that
governs your use of any Software Product, installed on or
made available by HP for use with your HP product
("HP Product"), that is not otherwise subject to a separate
license agreement between you and HP or its suppliers.
Other software may contain a EULA in its online
documentation. The term "Software Product" means
computer software and may include associated media,
printed materials and "online" or electronic documentation.
An amendment or addendum to this EULA may accompany
the HP Product.
RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED
ONLY ON THE CONDITION THAT YOU AGREE TO ALL
TERMS AND CONDITIONS OF THIS EULA. BY
INSTALLING, COPYING, DOWNLOADING, OR
OTHERWISE USING THE SOFTWARE PRODUCT, YOU
AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF
YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR
SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED
PRODUCT (HARDWARE AND SOFTWARE) WITHIN
14 DAYS FOR A REFUND SUBJECT TO THE REFUND
POLICY OF YOUR PLACE OF PURCHASE.
1. GRANT OF LICENSE. HP grants you the following rights
provided you comply with all terms and conditions of
this EULA:
a. Use. You may use the Software Product on a single
computer ("Your Computer"). If the Software Product is
provided to you via the internet and was originally licensed
for use on more than one computer, you may install and use
the Software Product only on those computers. You may not
separate component parts of the Software Product for use on
8
How to Check Warranty
and Support Entitlement
Please check http://www.hp.com/support for
warranty, service and support and product information
updates.
more than one computer. You do not have the right to
distribute the Software Product. You may load the Software
Product into Your Computer's temporary memory (RAM) for
purposes of using the Software Product.
b. Storage. You may copy the Software Product into the
local memory or storage device of the HP Product.
c. Copying. You may make archival or back-up copies of
the Software Product, provided the copy contains all of the
original Software Product's proprietary notices and that it is
used only for back-up purposes.
d. Reservation of Rights. HP and its suppliers reserve all
rights not expressly granted to you in this EULA.
e. Freeware. Notwithstanding the terms and conditions of
this EULA, all or any portion of the Software Product which
constitutes non-proprietary HP software or software provided
under public license by third parties ("Freeware"), is
licensed to you subject to the terms and conditions of the
software license agreement accompanying such Freeware
whether in the form of a discrete agreement, shrink wrap
license or electronic license terms accepted at time of
download. Use of the Freeware by you shall be governed
entirely by the terms and conditions of such license.
f. Recovery Solution. Any software recovery solution
provided with/for your HP Product, whether in the form of a
hard disk drive-based solution, an external media-based
recovery solution (e.g. floppy disk, CD or DVD) or an
equivalent solution delivered in any other form, may only be
used for restoring the hard disk of the HP Product with/for
which the recovery solution was originally purchased. The
use of any Microsoft operating system software contained in
such recovery solution shall be governed by the Microsoft
License Agreement.