Cisco IP Conference Station 7935 Посібник користувача системи - Сторінка 32

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Directory Numbers

Direct Transfer and Join Behavior

Onhook Call Transfer

Cisco CallManager System Guide

40-32

The following information describes Direct Transfer and Join behavior:

•

Direct Transfer joins two established calls (call is in hold or in connected

state) into one call and drops the feature initiator from the call. Direct

Transfer does not initiate a consultation call and does not put the active call

on hold.

Join does not create a consultation call and does not put the active call on

•

hold. To implement Join, choose at least two calls and then press the Join

softkey on one of the calls. Join can include more than two calls, which

results in a call with more than three parties. Join supports up to 16

participants in a call. To choose an active or held call highlight the call and

press the "Select" softkey. A selected call has a checked indicator shown next

to it on the phone. The call that initiates the Join gets automatically included,

even if not selected.

Modifications to the Call Transfer feature add the onhook (hangup) action as a

possible last step to complete a call transfer. The Transfer On-hook Enabled

service parameter, which enables onhook call transfer, must be set to True for

onhook call transfer to succeed. If the service parameter is set to False, the onhook

action ends the secondary call to the third party.

In the existing implementation, if user B has an active call on a particular line

(from user A) and user B has not reached the maximum number of calls on this

line, the Cisco IP Phone provides a Transfer softkey to user B. If user B presses

the Transfer softkey (or Transfer button, if available) once, user B receives dial

tone and can make a secondary call: user B dials the number of a third party (user

C). Cisco CallManager provides a Transfer softkey to user B again. If user B

presses the Transfer softkey again (or Transfer button, if available), the transfer

operation completes.

With the new onhook call transfer implementation, user B can hang up after

dialing user C's number, and the transfer completes. Both the existing and new

implementations work in both the case of a blind transfer (user B disconnects

before user C answers) and also in the case of a consult transfer (user B waits for

user C to answer and announces the call from user A).

Chapter 40

Cisco IP Phones

OL-7135-01