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Troubleshooting
3-3 T24v-20 Flat Panel Monitor User's Guide
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table3-2.Troubleshooting
Problem
Possible cause
The words" Out
The system is set
of Range" are
to a display mode
shown on the
which is not
screen, and the
supported by the
power indicator is
monitor.
flashing white.
The image quality
The video signal
is unacceptable.
cable is not
connected with the
monitor or system
completely.
The color settings
may be incorrect.
The automatic
image setup
function was not
performed.
The power
The monitor's
indicator is not lit
power switch is
and there is no
not switched on.
image.
The power cord
is loose or
disconnected.
There is no
power at the
outlet.
Suggested action
If you are replacing an
old monitor, reconnect it
and adjust the display
mode to within the
specified range for your
new monitor.
If using a Windows
system, restart the
system in safe mode,
then select a supported
display mode for your
computer.
If these options do not
work, contact the
Customer Support
Centre.
Be sure the signal cable is
firmly plugged into the
system and monitor.
Select another colour
setting from the OSD
menu.
Perform automatic image
setup.
Be sure the power cord is
connected properly.
Be sure the outlet has
power.
Power on the monitor.
Try using another power
cord.
Try using another
electrical outlet.
Reference
"Selecting a supported
display mode" on page
2-10
"Connecting and turning
on your monitor" on
page 1-7
"Adjusting your monitor
image" on page 2-6
"Adjusting your monitor
image" on page 2-6
"Connecting and turning
on your monitor" on
page 1-7