American Rotary ADX 50 Betriebs- und Installationshandbuch - Seite 6

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PRODUCT RETURN POLICY
This policy covers the return of GENTEC/American Rotary products (excluding Warranty
returns, which are covered by a separate policy). Under this policy, original Purchaser
may return product to GENTEC LLC with its PRIOR APPROVAL*, for credit under the
following terms and conditions:
Product MUST BE in its original UNOPENED, UNMARKED carton.
Any product whose carton has been opened (seal broken), installed, or has been
marked on in any way is not considered suitable for resale, and will not be accepted for
credit.
Customers must return the product to the GENTEC/American Rotary warehouse, freight
prepaid. The product carton should be packed in the same condition as it was shipped,
with adequate protection from damage. Upon receipt, the product will be inspected,
tested, and evaluated. If the package is found not to be in "as-new" resalable condition,
the customer will be notified, and will be offered the option of having the product
returned to them, freight collect.
Valid returns will be credited the original purchase price minus a restocking charge of
25%. In addition, the price of any replacement parts will be subtracted.
Modified
Stock will be subject to a 50% restocking charge plus the price of any replacement
parts. These products are defined as items that have been upgraded from our
standard product line such as, but not limited to, NEMA 3R, TEFC, UL, 480V.
Custom products are not returnable.
Valid Returns
The unit must have been purchased within thirty (30) days of the date it is received by
GENTEC/American Rotary. Only products sold by GENTEC/American Rotary through its
North American sales network are eligible for this program.
*PRIOR APPROVAL: Contact a GENTEC/American Rotary representative with pertinent
details to obtain an RMA number and shipping instructions.
This form must be signed, dated, and faxed to our company headquarters before credit
is issued. FAX (262) 402-6438
I have read and agree to all of the terms of the above mentioned product return policy:
Signed______________________________________Date_______________
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