AmericanPumpkins LS405-B Benutzerhandbuch - Seite 8

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Troubleshooting

Troubleshooting
Problem
Root Cause
Failure of pairing up
Fail!
Incorrect portable fashion
make the device
has irregular shaking
Abnormal
measuring results:
Huge difference
Less than 10 steps
between two recent
measurement.
Slide or wearing
the slippers to walk
The setting of the
Distance is
distance unit is not
wrong.
right.
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Solution
Please check below items:
-Bluetooth is ON.
-App Collector is ON.
-Both devices are within the
transmission distance of Bluetooth.
Use the correct portable fashion,
avoid that the pedometer has
irregular shaking
Continue to walk more than
10 steps
Walk in a normal way
Make sure the setting of
distance unit on the APP is the
one the user needs. (The
selectable distance units on the
APP are km/mile)
Problem
Root Cause
The power is not enough.
No display on
OLED when the
device powers on.
The device didn't logout
the shipping mode for the first
measurement.
The device
powers off.
Low battery.
Bluetooth is OFF.
Data
The App is OFF.
transmission failed.
Out of range of Bluetooth
transmission.
Troubleshooting
Troubleshooting
Solution
Charge power in time.
Long press button for
5 seconds, the device will recover
to the normal mode.
Please charge power in time.
Turn ON the Bluetooth via
"Setting >> General >> Bluetooth".
Press the icon to turn ON your
app.
Place your device which supports
the Bluetooth 4.0 technology closer
to the pedometer.
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