Dot-Spot clarios-mini Benutzerhandbuch - Seite 13

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Maintenance, disposal

Illuminants

LED lights, under normal operation, have a very long life. Therefore, the replacement of the lamp is

not provided. In case of questions, see the Service chapter.

Disposal

At the end of the useful life, dispose of the spot and all accessories in accordance with the appli-

cable environmental regulations. Electrical waste must not be disposed of with domestic waste.

Malfunction, failure detection and elimination

Malfunction

Cause

PWM line not connected

to ground or dimmer

PWM signal not present

M12 connector system non laid

out properly, wrong components

Spot does not work

Line leading to the power supply,

dimmer is interrupted

Supply voltage towards the pow-

er supply is interrupted

Power supply defective

Luminary is defective

Spot flashes, flickers or

switches off after a short

Power supply is overloaded

time of operation, the

power supply gets very hot

Operation at high housing tem-

The luminosity of the spot

peratures, the THERMOPROTECT

decreases during opera-

system reduces the power until

tion or the spot does not

the spot switches off, in order to

work anymore

protect the LED

Correction

check by connecting

the PWM wire to ground

Check dimmer

(PWM signal generator)

Check components of

the M12 connector system

Check cable,

replace if necessary

Check input voltage

at the power supply

Replace power supply

Send in luminary

Use power supply with higher

power output

Operation of the spot at low

ambient temperatures or with

better air circulation

Warranty

These terms of warranty apply to the purchase and use of our products in the Federal Republic of

Germany. In other countries the warranty conditions will be those stipulated in the terms of sales

and shipment for the respective country or by law. The legal warranty rights are not affected by this

warranty. This warranty statement is our voluntary service as manufacturer.

All dot-spot products are 100% checked and tested before leaving the factory. However, the occur-

rence of occasional failures during operation may not be completely excluded.

In accordance with legal provisions, we grant a two-year warranty from the date of purchase (invoice

receipt). This warranty refers to the proper function of the dot-spot garden and object spots and

accessories under normal conditions of use.

The warranty does not cover any damages resulting from normal wear or mechanical destructions

by outside forces.

The warranty covers replacement of defective parts. There shall be no entitlement to the com-

pensation for consequential damages. In particular, there shall be no right to reimbursement of

consequential damages resulting from improper use or improper installation of the products. The

professional installation is described in the installation manual.

dot-spot clarios-mini is designed for the operation with constant voltage power supplies that com-

ply with the standards, in particular with the standard for electronic control gear for LED modules

IEC 61347-2-13. In case of damage resulting from operation with unsuitable electronic ballasts,

power supplies or other power sources, no guarantee claims can be made.

These terms of warranty apply since 2006-01-01 / Technical changes and errors reserved.

Service

First of all, send your complaint containing the damage report (what does not work? what are the

symptoms of the failure?), a copy of your invoice (fax, scan, digital image) as well as your contact

information by e-mail, fax-message, letter or phone to the service center specified below. We will

immediately make sure to find the solution.

Download complaint form:

www.dot-spot.de/download/reklamationsformular.pdf

Return

In case a return has been agreed, please send us the luminary in its original packaging or in an

equally safe packaging together with the complaint documents. Please, contact us for shipment

terms first.