Comat Releco CMS-10R Series Faq - Seite 4

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The device is located in New York: winter time = UTC-05:00, summer time = UTC-04:00

The device is located in Hong Kong: winter time = UTC+08:00, summer time = identical

- How do I set the notification of events?

➔ In the IoT-Portal under Manage, you can use the respective switch to set the events such as Startup, Connected,

Shutdown, Disconnected, Reset button, Period event count reached, Periodic status report (Hourly, Daily, Weekly

and Monthly) and Test button activated, as well as to provide an individual Message (max. 30 characters). Under

Notifications Users / Machines and their notification (Push, SMS, e-mail) can be selected. The number of message

recipients depends on the service profile.

- How does the SMS outbound control work?

➔ In the IoT Portal under Manage you can activate the Help message to allow the message recipient to request SMS

output control messages.

6. FAQ Users / Machines

- How can a user be added?

➔ In the IoT-Portal under Users / Machines, select the button Add a user. Select the rights (Status access, Control access,

Manage access) and send the invitation by SMS or e-mail. See instructions (Link).

- How can a machine (telephone or alarm server, etc.) be added?

➔ In the IoT Portal under Users / Machines, select the button Add a machine. Enter and confirm Machine name and Phone

number or E-mail address. You have the possibility to send a Test message (max. 30 characters in GSM-7 character set)

to the machine. See the instructions (Link).

By default, the messages to such a machine are sent using the UCS2 character set. If only characters from the GSM7

character set are sent, the GSM7 character set is used.

- What is the phone number when the machine sends an SMS to the machine?

➔ The telephone number in Switzerland is +41 79 807 20 06 and abroad +1 917 746 07 51. we recommend that you save

this number in the mobile telephone device under CoReM.

7. FAQ Inputs

- How many entrances are available to me?

➔ The CMS-10R-D has 6 digital inputs, the CMS-10R-DA has 6 analogue (0 - 10 V) or digital inputs and the CMS-10R-DAC

has 4 (I1 - I4) analogue or digital and 2 (I5 and I6) 4 - 20 mA inputs. These can be configured in the IoT Portal under Inputs.

- How can I delay the input signal?

➔ In the IoT-Portal below the Input with the Trigger window you can delay the analogue and digital inputs from 0.5s to

86'400 seconds.

8. FAQ Outputs

- How many Outputs are available to me?

➔ There are 4 potential-free changeover contacts (250 AC, 10 A) available. These can be configured in the IoT Portal

under Outputs.

9. FAQ Service profile

- Which service profiles are available to me?

➔ In the IoT-Portal under Service profile the Owner can choose between three subscriptions (Eco, Standard and

Professional) (Link).

- How can I create or change a service profile?

➔ This can only be done by the Owner of the device in the IoT Portal under Service profile/Change service profile. He also

has the option of Renewal of the service profile automatically or manually.