Bopmen Y71 Kurzanleitung - Seite 6

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The headphone cannot
work in my devices
Solution:
1.Please confirm that whether headphone works normally in
other devices like pc, computer or mobile phone or not.If it
can work normally in other devices , please turn to step 2. If
not, please feel free to contact us via email to get a new audio
cable for free under 12-month warranty.
2.Please confirm that whether you choose correct audio
cables to connect to your devices and whether the output of
devices is under limits of headphone or not.