DragonTouch Y80 Benutzerhandbuch - Seite 9

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2. Device doesn't take charge.

• Keep your device into power for 30 minutes if it was completely drained.

• Check and make sure the charger is properly inserted into charging port.

• Try another outlet or compatible charger.

3. Error message during operation.

• Uninstall the application with error message and download to install again. You can also

update certain application with error.

• Delete and clear the system to factory mode with a system reset.

4. Device can't be detected by PC.

• Make sure your device is in 'on' status.

• Try with another USB cable.

• Connect your device to a different port on your PC.

5. Device can't be connected with Wi-Fi.

• Make sure your turn Wi-Fi to "ON" status.

• Unplug Wi-Fi router, wait for 2 minutes and plug to connect again.

• Make sure you input correct password by selecting "show password" when you input it.

• Check and make sure there is no filtering setting or device connection limit in your

router setting.

• Forget original Wi-Fi connection, reset Wi-Fi router, and connect again.

6. Storage not enough.

• Delete applications you don't use often to spare some space.

• Clean caches in your device regularly Setting-APPs-Click the app and clear cache or

data.

• Install a third party system cleaner.

• Factory reset your tablet to clear all data.

• Get an extended memory card to expend storage.

For any inquires, issue or comments concerning our products, please send E-mail to the

address below, and we will respond as soon as possible.

Tel: 1-888-811-1140 (US) Mon-Fri 9am-5pm (EST)

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