Dreame H12 Benutzerhandbuch - Seite 12

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Error Prompts and Solutions

If the appliance is not working properly, the screen display will show an error message.

Please refer to the troubleshooting table to find your solution.

Error Icon

Possible Cause

Insufficient water

in Clean Water Tank

Used Water Tank not

installed

Used Water Tank full

Brush roller stuck

Blocked tube

Error Code

Possible Cause

E1-E7

Error

H1-H6

Battery overheating

Specifications

Wet and Dry Vacuum Floor Washer

Model

HHV4

Rated Voltage

21.6 V

Used Water Tank

700 mL

Capacity

Charging Time

Approx. 4.5 hours

Solution

Fill the Clean Water Tank.

Install the Used Water Tank.

Empty the Used Water Tank.

Clean the brush roller with the provided

cleaning brush.

Check whether the filter is

clogged. Alternatively, clean the tube

and the dirt sensor.

Solution

Restart the appliance for

troubleshooting. If the problem persists,

please contact customer service.

Wait until the battery's temperature

returns normal.

Rated Power

300 W

Charging Voltage

27 V

Clean Water Tank

900 mL

Capacity

Drying Time

Approx. 30 mins

Specifications

Charging Base

Model

HCB3

Input

220-240

50/60 Hz

Model

HCB6

Input

220-240

50/60 Hz

* The rated power is measured during a representative period when the appliance works at full power at the

beginning, with the charging and drying functions turned on simultaneously.

Battery Disposal and Removal

The built-in lithium-ion battery contains substances that are hazardous to the

environment. Before disposing of the battery, make sure the battery is removed by

qualified technicians and discarded at an appropriate recycling facility.

– the battery must be removed from the appliance before it is scrapped;

– the appliance must be disconnected from the supply mains when removing the

battery;

– the battery is to be disposed of safely.

Removal Guide

1. Remove the display screen by rotating it with a tool.

2. Remove the screws on the battery cover in turn and then pry open the cover with

proper tools.

3. Unplug the terminals between the battery and PCB board to remove the battery.

CAUTION:

•

Before removing the battery, disconnect the power and run out the battery as much

as possible.

•

Unneeded batteries should be discarded at an appropriate recycling facility.

•

Do not expose to high temperature environment to avoid risks of explosion.

•

Under abusive conditions, liquid may be ejected from the battery. If contact occurs,

flush with water and seek medical help.

Rated Power

150 W

Output

27 V

1.6 A

Rated Power

230 W

Output

27 V

1.6 A