Andatech PRODIGY 3 Benutzerhandbuch - Seite 12
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WARRANTY DETAILS
It is our aim to provide you with quality products that you can trust. Our products come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or a refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in workmanship and parts for a period of 1 year
from the date of purchase. Defects that occur within this warranty period, under normal use and
care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in
respect of the product that the consumer has under the Trade Practices Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase
docket or receipt as proof of purchase and as proof of date on which the purchase was made. The
purchase docket (or a copy) or receipt must be presented with the warranty when making a claim
under this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or send and email to [email protected]
to get an RA# (Return Authorisation Number). Ensure that the RA# is clearly stated on the outside
of the packaging and that the product is properly packaged so that no damage occurs to the product
during transit. Shipping of the product back to us for warranty will be at your cost. A product return
without the RA# or proof of purchase will not be accepted.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be
repaired or replaced. This warranty does not cover manuals and packaging.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the product or parts.
Exclusions
This warranty does not cover:
• Calibration costs.
• Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care,
unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised
by the distributor.
• Any product that has been damaged by a lightning strike either directly or indirectly or a main
power surge or liquid ingress.
• The product if it is located outside of Australia.
• Any damage caused by improper power input or improper cable connection.
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