Advanced Kiosks Multipurpose Kiosk Handbuch für Montage und Betrieb - Seite 17
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Solving Problems
For any problems, suggestions, or concerns please call Advanced Kiosk at 603-865-1000 x110, or
contact us at
Hours are M thru F, 9:00 am to 5:00 pm EST. We will
usually respond within 24 hours.
Also refer to the
Knowledge Base
under the
Support
tab on
https://advancedkiosks.com/
to see if there is
a solution there.
Troubleshooting Tips
If you added or removed a part before the problem started, review the installation procedures and ensure
that the part is correctly installed.
If a peripheral device does not work, ensure that the device is properly connected, and the appropriate
drivers are installed.
If an error message occurs in a program, check the program's documentation for the cause.
If the Touch Screen repeatedly looses alignment, check for updated drivers and that the USB cable is
making good connections at the computer and monitor.
Drivers can be accessed at our website by completely filling out the Technical Support Form.
See our support section for our knowledge base and our support ticket creator.
17
11/14/2019
Multipurpose Kiosk Assembly and Operation Instructions
www.advancedkiosks.com