Electrolux CH 910 Benutzerhandbuch - Seite 12

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12 electrolux

GUARANTEE/CUSTOMER SERVICE

Standard guarantee conditions

We, Electrolux, undertake that if within

12 months of the date of the purchase

this Electrolux appliance or any part

thereof is proved to be defective by

reason only of faulty workmanship or

materials, we will, at our option repair

or replace the same FREE OF CHARGE

for labour, materials or carriage on

condition that:

• The appliance has been correctly

installed and used only on the

electricity supply stated on the rating

plate.

• The appliance has been used for

normal domestic purposes only, and

in accordance with the manufacturer's

instructions.

• The appliance has not been serviced,

maintained, repaired, taken apart or

tampered with by any person not

authorised by us.

• Electrolux Service Force Centre must

undertake all service work under this

guarantee

• Any appliance or defective part

replaced shall become the Company's

property.

• This guarantee is in addition to your

statutory and other legal rights.

Exclusions

• Damage

transportation,

neglect, the replacement of any light

bulbs or removable parts of glass or

plastic.

• Costs incurred for calls to put right

an appliance which is improperly

installed or calls to appliances outside

GUARANTEE/CUSTOMER SERVICE

calls

resulting

improper

use

the United Kingdom.

• Appliances found to be in use within

commercial

those which are subject to rental

agreements.

• Products of Electrolux manufacturer

that are not marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring

service, or if you wish to purchase spare

parts, please contact your local Service

Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically

routed to the Service Force Centre

covering your postcode area.

For the address of your local Service

Force Centre and further information

about Service Force, please visit the

website at

www.serviceforce.co.uk

Before calling out an engineer, please

ensure you have read the details under

the heading "Something not working"

When you contact the Service Force

Centre you will need to give the

following details:

1.Your name, address and postcode.

2.Your telephone number.

3.Clear concise details of the fault.

from

4.The model and Serial number of the

appliance (found on the rating plate).

5.The purchase date.

Please note a valid purchase receipt or

guarantee documentation is required for

in guarantee service calls.

environment,

plus