Atlantic Vertigo 100 Installationshandbuch - Seite 10

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Warranty Conditions

1) The Atlantic Vertigo water heater must be installed to plumbing and electrical services that meet all

relevant statutory and local requirements of the region in which the system is installed. Relevant clauses

of AS/NZS 3500 Plumbing & Drainage Code and NZG12 NZBC, must be complied with by the installer.

2) The Atlantic Vertigo water heater requires a single phase 16 amp supply requiring a licensed electrician

for connecting. A licensed plumber must connect cold water and hot water supplies in accordance with

this manual. The installers must comply with good practice, applicable installation standards and Atlantic

New Zealand's technical instructions included in this manual.

3) The Vertigo water heater must be regularly operated and maintained in accordance with the service &

maintenance in accordance with this manual. Supporting evidence by a service agent report or receipt

invoice detailing maintenance history would be required with any claims under this warranty. Should this

water heater be installed in a regional location where regular flushing is required due to sediment build

up, then a drain cock or tee for flushing must be fitted at the time of installation. If in doubt consult your

installation contractor.

4) The Vertigo water tank warranty is valid for 7 years in domestic installations and 5 years in commercial.

Steatite elements are warranted for 3 years. Other electrical components have a warranty of 2 years for

domestic installations and 1 year for commercial. There is a 5 year warranty on tank labour for domestic

installations and 3 years for commercial. All other parts and labour are covered for 1 year.

5) Our warranty takes effect from the date of purchase (according to invoice) and where there is no

documentary evidence, the date used will be that of manufacture as shown on the water heater

information plate, plus six months. The warranty on the replacement part or water heater (under

warranty) ends at the same time as the part or water heater is replaced. Internet registration must be

competed for warranty protection.

6) This warranty takes the form of repair or determined by Atlantic NZ in the form of exchange or supply,

free of charge, excluding all labour and transport replacement charges.

7) These warranty conditions do not exclude any of the benefits due to the purchaser that may be conferred

by Trade Practices and Consumer Guarantees Law and associated articles in the country of installation.

PLEASE NOTE: If a service call is requested and it is found that the defect is not a Warranty fault, the purchaser

may be charged for associated Warranty/Service call out costs even during the Warranty period.

Faulty Maintenance Voiding Warranty

•

Abnormal scaling of heating elements or safety TPR valve

No maintenance of safety TPR valve leading to excess pressure

•

Modification of equipment without notifying the manufacturer

Use of spare parts not recommended by manufacturer

•

Warranty Exclusions

The following warranty exclusions may cause the Atlantic Vertigo water heater warranty to become void. This may

also incur a service charge and cost for parts should they be necessary.

1) Any physical damage caused by impacts or falls when the water heater is handled after leaving the factory.

2) Where service is required to reconnect the water heater operation due to problems related with

abnormal water supply (i.e. high water pressure above 1000 kPa before system pressure relief), faulty

plumbing supply or downstream connection and/or electrical wiring or major variations in electrical

energy supply.