Bose SOUNDTOUCH 300 Benutzerhandbuch - Seite 46

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T R O U B L E S H O O T I N G

Symptom

Soundbar

doesn't pair with

Acoustimass® 300

wireless bass module

or Virtually Invisible®

300 wireless surround

speakers

Intermittent or no

audio

4 6 - E N G L I S H

Solution

• Unplug the power cords for the soundbar, bass module and

surround speakers, wait 15 seconds and plug them firmly into a live

AC (mains) outlet.

• Repeat the pairing process (see page 17).

• Connect the bass module to the soundbar using a 3.5 mm stereo

cable (refer to the Acoustimass® 300 owner's guide online). If you

don't have a 3.5 mm stereo cable (commonly used for headphones

and mobile devices), contact Bose® customer service to receive this

part. You can also purchase this part at your local electronics store.

• Unmute the soundbar.

• Increase the volume.

• Unplug the power cords for the soundbar and optional bass module

or surround speakers, wait 15 seconds and plug them firmly into a

live AC (mains) outlet.

• Make sure that the soundbar's HDMI™ cable is inserted into a

connector on your TV labeled ARC or Audio Return Channel. If your

TV does not have an HDMI ARC connector, connect to the soundbar

using the optical cable (see page 14).

• If the soundbar is connected to your TV's HDMI ARC connector, make

sure that Consumer Electronics Control (CEC) is enabled in your

TV system menu. Your TV may refer to CEC by a different name. For

more information, refer to your TV owner's guide.

• Disconnect the soundbar's HDMI cable from your TV's HDMI ARC

connector and reconnect it.

• Turn off your TV speakers (refer to your TV owner's guide).

• Insert the optical cable into a connector on your TV labeled Output

or OUT, not Input or IN.

• If your source is connected to your TV:

– Select the correct TV input (see page 28).

– Make sure that your TV can output audio from connected sources

and that audio output is enabled (refer to your TV owner's guide).

– Connect your source to the soundbar and select the appropriate

settings in the SoundTouch® app to play surround sound audio

directly from the source (see page 42).