Bose 432893 Handbuch - Seite 32

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SYMPTOM

Sleepbuds™

don't mask noise

effectively

Eartips falling off

Charging case

shows charging

error

TR OUBL ES H O OTI N G

SOLUTION

Check that Sleepbuds™ are creating a seal in your ears to block noise.

Try speaking aloud. Your voice should sound muffled. Shake your

head. Sleepbuds™ should stay secure.

Make sure that you're placing Sleepbuds™ in your ears correctly.

Remember to rotate Sleepbuds™ back and tuck the eartip wings under

your ear ridges (see page 16).

Make sure that you're using the right size eartip for each of your

Sleepbuds™ (see page 17). You may need a different size for

each ear.

In the Bose Sleep app, increase the volume of the current masking

sound. To be effective, the masking sound should be slightly louder

than the noise in your environment.

Try a different masking sound. No sound is equally effective in all

environments, so you should try each to find the one that's most

effective for you.

Add new masking sounds using the Sound Library. In the Bose Sleep

app, from the home screen tap the banner on the bottom >

Sound Library.

Securely attach the eartips to Sleepbuds™ (see page 18).

Make sure that Sleepbuds™ are correctly oriented in the eartips. The

Bose logo on Sleepbuds™ should be visible and right-side up, and the

charging contacts should be visible through the backs of the eartips.

Remove Sleepbuds™ from the charging case, then place them in the

case again.

Reset the charging case (see page 28).

If the error persists, contact Bose customer service at

worldwide.Bose.com/contact

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