DSG Technology IP580 Referenzhandbuch - Seite 2

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#13

Call Hold Retrieve CO

+ CO Line Extension No.

Hold

Hook Flash

Call Waiting

(on analog phones)

#14

Call Hold Retrieve Ext.

+ Extension No.

Call Park

Transfer +

#15

+ Slot No. (0-9)

#17

+ 1 (Enable DND)

DND Set

#17

+ 0 (Disable DND)

#20

+ System Speed Dial No.

System Speed Dial

(e.g. 000)

#21

+ Personal Speed Dial No.

Personal Speed Dial

(e.g. 00)

Transfer to Ext VM

Transfer +

#24

+ Extension No.

#25

Transfer +

+ AA Menu

Transfer to AA Tree

Access Code

Message

button or

Retrieve Message

(on analog phones)

#35

Member Login

+ Extension Group No.

#36

Member Logoff

+ Extension Group No.

Ask Member Login

#37

+ Extension Group No.

#38

+ Extension No. or Extension

Internal Paging

Group No.

The External Paging Code of a

External Paging

specific Voice Gateway

#40

Conference Call

Transfer +

Store on Demand/

#41

Record on Demand

Retrieve Record

#42

#44

Forward All Calls

+ Extension Number + #

Auxiliary Time

#45

#46

Auto-In

#47

Manual-In

After Call Work

#48

To retrieve an incoming call placed on hold. (You

should be able to see the CO line extension number

when using this function.) If this CO line is set on the

programmable button, you can retrieve it by pressing

the flashing button directly.

Users can place the current call on Hold and answer

another incoming call. Press again to retrieve the

previous call on Hold. (Call Waiting function needs to

be enabled.)

To retrieve an internal call placed on hold. If this

extension number is set on the programmable key, you

can press the flashing button directly to retrieve the call.

To park a call to a specific slot. To retrieve, press

#15 and the specific slot number.

Enable or disable Do-Not-Disturb function.

To dial a number defined on the System Speed Dial

Number.

To dial a number defined on the Personal Speed Dial

Number.

To transfer a call to the extension's voice mailbox.

The call will be redirected to the AA Menu.

To access mailbox.

Logout from the extension group.

Check the login status of the extension group. A dial

tone represents you are logged-in successfully and a

busy tone means not logged-in.

Broadcast through the extension or the extension group.

Broadcast through an external amplifier connected to

Voice Gateway. Please consult your administrator for

the external paging code.

Start Conference with callers placed on hold.

To save recorded calls or start recording. For Store on

Demand, recordings from the beginning of the call will

be saved. For Record on Demand, recording will start

after enable the function.

To play the saved recordings.

To forward all the incoming calls to a specific extension

automatically. To disable, off-hook and press #44#.

Allow agents to notify the system stop assigning

incoming calls to their extensions so that the agents

can leave their seats temporarily without logging out

the system.

Allow agents to pick up the next call automatically.

Allow agents to pick up the next incoming call

manually by pressing the specific button of Manual-In

function.

To allow agents to have a period of after call work time

between two calls.

Call Records

From your IP phone, press Menu to view missed calls, received calls and dialed calls.

Press Menu again to select the option. Or use the Menu arrow keys to scroll.

When selected, you may press Menu again to dial.

Voice Mail

Press "Message" button to access voice mail. On analog phones, please press ##.

Enter the password and press "#" key. (The default password is blank.)

The system will announce the number of messages received in the voice mail. By following the voice

guidance, press

to play new messages,

to play old messages,

preferred personal options. Press

to go back to the previous option or

2 Review Old Messages

Review New Messages

Replay

Save & Next

Delete

Envelope Info

Forward

Rewind

Fast Forward

Skip

Main Menu

Set Personal Options

Record Your

Edit Notification

Greetings

Function

Ring-No-Answer

Internal Notification

Greeting

Busy Greeting

External Notification

Phone and Pager

Your Name

Notification

Urgent Messages

Notification

External

Notification Schedule

Personal

Notification Schedule

Conference

Telephone No.

Recording Function

This function is available for extensions on Store on

Demand list or permitted to access recording systems.

Activate the Recording

During a call, press the specific programmable

button or REC/PLAY button or #41 to record.

When the call completes, the system will stop

recording automatically.

Play Recordings

Press the specific programmable button or REC/

PLAY button or #42 to play recordings.

Input the password followed by the # key to access

the system. (The default password is blank.)

Follow the system prompts to retrieve or search recordings.

Note: For Store on Demand or Record on Demand, you can only retrieve recordings of the day.

When prompting, you can press the

key to go back to the previous menu. When listening,

you can press the

key to skip the announcement of time stamp.

to send messages or

to set the

to go back to the main menu.

3 Send A Message

To a Mailbox

To a Distribution List

Set Mailbox

Modify Your

Preferences

Distribution List

Review

Mailbox Password

Distribution List

Message Copy Target

Edit Members

Message Play Order

Remove All Members

Mailbox Language

Time Stamp

Play the Latest Recording

Search by Date/Time

Enter the Date ( A.D. YYMMDD )

Enter the Time ( 24 Hours Format HHMM )

Play the Previous

Return to the

Recording

Previous Option

Play the Next

Return to the

Recording

Extension Option

Replay

Sends the voice messages to personal email

account (UMS function must be activated)

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