3nStar RPI007 Benutzerhandbuch - Seite 14

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RPI007 User Manual

Troubleshooting

If the printer has a problem, refer to this chapter to find a solution. In case the problem

can't be solved, please contact your dealer or our technical support:

1. The indicator light of control panel does not work

Please make sure the power cord is well connected. Check if the power is on.

2. The STATUS indicator light twinkles, printer does not work.

(1) Turn off the printer and check if the paper is jammed.

(2) Printing head might be overheat after printer works for a very long time. It will continue

to work after cooling down

(3) If the printer is neither jammed nor overheated, please turn off the printer, and re-start

it 10 minutes later. If the printer still it doesn't work, unplug the printer immediately and

contact with service technician.

3. The STATUS indicator light continuous bright, but printer doesn't work.

Print self-test page to check if the printer is working properly. If the printer can't print,

please contact your dealer or service technician.

If printer isn't working normally, please check the following:

(1) Check if the printer is connected correctly to the computer

(2) Make sure the parameters of the printer match with the computer. You may refer to

interface settings at self-test page. If the printer does not work, please contact your dealer

or service technician.

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