AirTools Ulysses 8116 Schnellstart-Handbuch - Seite 9

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Quick Start Guide

Ulysses 8116

16x Analog Output

Warranty and Service

The AirTools Limited Warranty

Symetrix, Inc. expressly warrants that the product will be free

from defects in material and workmanship for eighteen (18)

months from the date the product is shipped from the factory.

Symetrix's obligations under this warranty will be limited to

repairing or replacing, at Symetrix's option, the part or parts of

the product which prove defective in material or workmanship

within eighteen (18) months from the date the product is shipped

from the factory, provided that the Buyer gives Symetrix prompt

notice of any defect or failure and satisfactory proof thereof.

Products may be returned by Buyer only after a Return Authori-

zation number (RA) has been obtained from Symetrix. Buyer will

prepay all freight charges to return the product to the Symetrix

factory. Symetrix reserves the right to inspect any products

which may be the subject of any warranty claim before repair or

replacement is carried out. Symetrix may, at its option, require

proof of the original date of purchase (dated copy of original

retail dealer's invoice). Final determination of warranty cover-

age lies solely with Symetrix. Products repaired under warranty

will be returned freight prepaid via United Parcel Service by

Symetrix, to any location within the Continental United States.

Outside the Continental United States, products will be returned

freight collect.

The foregoing warranties are in lieu of all other warran-

ties, whether oral, written, express, implied or statutory.

Symetrix, Inc. expressly disclaims any IMPLIED warranties,

including fitness for a particular purpose or merchantabil-

ity. Symetrix's warranty obligation and buyer's remedies

hereunder are SOLELY and exclusively as stated herein.

This Symetrix AirTools product is designed and manufactured

for use in professional and studio audio systems and is not

intended for other usage. With respect to products purchased

by consumers for personal, family, or household use, Symetrix

expressly disclaims all implied warranties, including but

not limited to warranties of merchantability and fitness for a

particular purpose.

This limited warranty, with all terms, conditions and disclaim-

ers set forth herein, shall extend to the original purchaser and

anyone who purchases the product within the specified warranty

period.

Symetrix does not authorize any third party, including any dealer

or sales representative, to assume any liability or make any

additional warranties or representation regarding this product

information on behalf of Symetrix.

This limited warranty gives the buyer certain rights. You may

have additional rights provided by applicable law.

Note: Some Symetrix AirTools products contain embedded

software and may also be accompanied by control software

intended to be run on a personal computer. Said software is

specifically excluded from this warranty.

Limitation of Liability

The total liability of Symetrix on any claim, whether in contract,

tort (including negligence) or otherwise arising out of, connected

Start Guide is subject to change without notice. Symetrix, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor is

it liable for incidental or consequential damages resulting from the furnishing, performance, or use of this material. Mention of third-party products is

for informational purposes only and constitutes neither an endorsement nor a recommendation. Symetrix assumes no responsibility with regard to the

performance or use of these products. Under copyright laws, no part of this Quick Start Guide may be reproduced or transmitted in any form or by any

means, electronic or mechanical, without permission in writing from Symetrix, Inc. If, however, your only means of access is electronic, permission

to print one copy is hereby granted. Product names mentioned herein may be trademarks and/or registered trademarks of their respective owners.

To download the latest version of Studio Matrix Designer, the Windows application

that controls all Studio Matrix hardware, go to: www.airtoolsaudio.com

with, or resulting from the manufacture, sale, delivery, resale,

repair, replacement or use of any product will not exceed the

price allocatable to the product or any part thereof which gives

rise to the claim. In no event will Symetrix be liable for any

incidental or consequential damages including but not limited to

damage for loss of revenue, cost of capital, claims of custom-

ers for service interruptions or failure to supply, and costs and

expenses incurred in connection with labor, overhead, transpor-

tation, installation or removal of products, substitute facilities or

supply houses.

Servicing the Ulysses

If you have determined that your Ulysses requires repair ser-

vices and you live outside of the United States please contact

your local AirTools dealer or distributor for instructions on how to

obtain service. If you reside in the U.S. then proceed as follows.

Return authorization

At the Symetrix factory, Symetrix will perform in-warranty or

out-of-warranty service on any product it has manufactured for a

period of three (3) years from date of discontinued manufacture.

Before sending anything to Symetrix, please contact our

Customer Service Department for a return authorization (RA)

number. The telephone number is (425) 778-7728. Additionally

support is available via E-mail through [email protected]

or via the web site http://www.airtoolsaudio.com.

In-warranty repairs

To get your Ulysses repaired under the terms of the warranty:

1. Call us for an RA number (have the serial number, ship-

ping and contact information and description of the problem

ready).

2. Pack the unit in its original packaging materials.

3. Include your name, address, daytime telephone number, and

a brief statement of the problem.

4. Write the RA number on the outside of the box.

5. Ship the unit to Symetrix, freight prepaid. We do not accept

freight collect shipments.

Just do these five things, and repairs made in-warranty will cost

you only one way freight charges. We'll pay the return freight.

If you don't have the factory packaging materials, we recom-

mend using an oversize box. Wrap the unit in a plastic bag,

surround it with bubble-wrap, and place it in the box surrounded

by Styrofoam peanuts. Be sure there is enough clearance in the

box to protect the rack ears. We won't return the unit in anything

but Symetrix packaging for which we will have to charge you. If

the problem is due to operator misuse or error, you will have to

pay for both parts and labor. In any event, if there are charges

for the repair, you will pay for the return freight. All charges will

be COD unless you have made other arrangements (prepaid,

Visa or Mastercard).

Out-of-warranty repairs

If the warranty period has passed, you'll be billed for all neces-

sary parts, labor, packaging materials, and freight charges.

Please remember, you must call for an RA number before send-

ing the unit to Symetrix.

Symetrix

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