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DANLEY OWNER'S MANUAL
Section 5:
Warranty on Danley Commercial Audio Products
Danley Sound Labs, Inc. (Danley) products are designed and manufactured in the USA with great detail to ensure defect-free
performance. Danley offers the following warranty, which covers product purchased directly from authorized Danley dealers in the United
States and Canada. The warranty covers product which has been installed and operated under normally accepted standards. The warranty on
standard-finish, non-weatherized products is five years against defects in materials and workmanship. The warranty on products in the OS line
carry a five-year warranty against defects in materials and workmanship. Aqua Tight finish (AT) products carry a three-year warranty against
defects in materials and workmanship. Aqua Resistant finish (AR) products carry a three-year warranty against defects in materials and
workmanship. The installation of non-weatherized product in an outdoor area exposed to the elements and/or a corrosive environment will
result in a voided warranty. In order for the warranty to be valid, all outdoor installations and/or installations exposed to the elements or a
corrosive environment must be either the AT finish or "OS" series product.
The standard AT exterior color is "Granite Peak Gray" (Sherwin Williams color code SW6250) and must be used for a full AT warranty. In
specific case-by-case situations, a custom color can be used when agreed upon in writing between Danley and the Danley dealer/end-user. The
use of a custom color on AT products may affect the length of the warranty.
The warranty period starts on the date of purchase from an authorized Danley dealer. In a case where a Danley dealer sells new product from
their existing stock, dated proof of purchase by the end-user (i.e. receipt) will be required.
Coverage: Danley will repair or replace the product and/or defective portion of the product if it becomes defective under normal use and service
during the term of this warranty. Danley is not responsible for any labor costs, fees, or any other costs associated with the repair of a Danley
product incurred by the user.
Repairs may be performed using new or refurbished parts that meet or exceed Danley specifications for new parts. If Danley elects to replace
the product, the replacement may be a reconditioned unit. The buyer will be responsible for any removal or re-installation charges and for any
shipping charges if the product must be shipped for warranty service. However, Danley may pay the return shipping charges provided the
product is still under warranty and the "ship to" destination is in the contiguous United States.
This warranty does not cover damage, deterioration (due to a corrosive environment) or malfunction resulting from accident, negligence, misuse,
abuse, improper installation or operation, repair or attempted repair by someone other than an authorized Danley service tech.
This warranty does not cover any product with altered serial number(s), damage due to power line surge or related electrical abnormalities,
improper grounding, lightning damage and/or acts of God, damage during shipment (claims must be presented to the carrier), theft and/or
vandalism, damage due to the use of non-weatherized (stainless steel or aluminum) or unsealed hardware, and defects resulting from normal
wear and tear. This warranty is "non-transferable" and only covers the original purchaser. To obtain Warranty Service: please contact your
authorized Danley dealer or sound contractor for instructions on warranty claims, or contact Danley directly at 877.419.5805. You may also
email James Taggart at [email protected] and/or the dealer's Customer Service Representative. A product requiring shipping
should be packed securely either in original packaging or in packaging of similar quality. Shipping method should be the same as was used
when the product was received to help ensure damage doesn't occur during shipping. Any damages occurred during shipping or due to improper
packaging will not be covered under warranty. No products shipped will be accepted unless prepaid or prior agreement with Danley has been
arranged. All returns must be accompanied by a Return Authorization Number (RMA). If any returned product is found ineligible, the cost of
repairs will be forwarded to the owner, the product will be repaired, and returned to the buyer once payment for repair costs and shipping is
received.
Danley Sound Labs, Inc. reserves the right to change the design of any product from time to time without notice and without obligation to make
or provide for corresponding changes in products previously sold or manufactured.
Section 6:

Contact Information

Danley products are represented & sold through a network of key representatives & approved dealers in the US/Canada/ &
Mexico. International sales and service are handled through our corporate office.
Danley Sound Labs – Corporate Office
2196 Hilton Drive, Suite G, Gainesville, GA. 30501
Phone (770)535‐0204 or (877)419‐5805
Fax (678)928‐4010
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