Dux 125H1 Benutzerhandbuch - Seite 11
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Scope of Warranty and Guarantee
6. The warranty and replacement guarantee do not apply to any defects or damage not due to
faulty factory parts or workmanship, including but not limited to defects or damage caused by
or resulting from:-
a) accidental damage, abuse, misuse, maltreatment, abnormal stress or strain, harsh or adverse
water conditions, contamination or corrosion from particles in the water supply, excessive
water pressure or temperature or neglect of any kind to the hot water unit or its components.
b) alteration or repair of the hot water unit other than by an approved Dux agent or a Technician
of a gas or electricity utility approved by Dux.
c) attachment of any parts or accessories other than those manufactured or approved by Dux;
and
d) faulty or improper installation of the hot water unit, including installation otherwise than in
accordance with the instructions contained in the owner's manual supplied by Dux.
7. The warranty only applies to the hot water unit and/or components in the hot water unit and
does not cover any plumbing or associated parts, including but not limited to, pressure limiting
valves, stop cocks, non return valves, electrical switches, pumps or fuses, supplied by any
person installing the hot water unit.
8. Where a hot water unit or a component in a hot water unit is replaced by Dux, the balance of
any original warranty or replacement guarantee period will remain effective. The replacement
part or hot water unit does not carry any additional warranty or replacement guarantee.
9. Where the hot water is located outside the metropolitan area of a capital city and is:-
a) more than 25 kilometres from a Dux office; or
b) more than 25 kilometres from a Dux agent
the owner will be responsible under the warranty, for paying the costs of transporting the hot water
unit or any component in the hot water unit to and from an approved Dux agent or to a Dux office
(including the costs of any insurance associated with that transport) or paying the travelling time of
an approved Dux agent to and from the owner's house premises.
10. Where the warranty applies but the hot water unit is installed or located in a position that does
not comply with the Dux installation instructions or any relevant statutory requirements, the
owner of the hot water unit will be responsible for the costs of:-
a) the dismantling or removal of cupboards, doors, walls of special equipment and
b) any labour required.
to gain access to and to bring the unit to a position that complies with the installation instructions
or relevant statutory requirements.
11. Dux's obligations under this warranty and replacement guarantee are limited to repairing or
replacing the hot water unit or components. To the extent permitted by law, Dux will not be
liable for any loss or damage to furniture, carpets, walls, foundations or any other
consequential loss of any kind caused by a defect in the hot water unit or any component.
12. Any claim under the warranty or replacement guarantee must include full details of the defect
and/or damage to the hot water unit and/or component in the hot water unit. All claims must be
made within one month of the detection of the defect.