BENDIX BDW46 Gebrauchsanweisung - Seite 16

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Service and Spare Parts

In the event of your appliance requiring service, or if you wish

to purchase spare parts please contact your local Service

Force Centre by telephoning:

08705 929929

Your telephone call will be automatically routed to the Service

Force centre covering your post code area.

For the address of your local Service Force Centre and further

information about Service Force, please visit the website at

www.serviceforce.co.uk

Before calling out an engineer, please ensure you read the

details under the heading "Something not working".

When you contact the Service Force Centre you will need to

give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of the fault

4. The model and serial number (found on the rating plate)

5. The purchase date

Please note that a valid purchase receipt or guarantee

documentation is required for in-guarantee service calls.

Customer Care

Department

For general enquiries concerning your Bendix appliance or for

further information on Bendix products please contact our

Customer Care Department by letter or telephone at the

address below.

Customer Care Department

Bendix - Major Appliances

Addington Way

LUTON

Bedfordshire

LU4 9QQ

Tel: 08705 950950 (

)

calls to this number may be recorded for training purposes

Guarantee Conditions

Standard guarantee conditions

We, Bendix, undertake that if within 12 months of the date of

purchase this Bendix appliance or any part thereof is proved to

be defective by reason only of faulty workmanship or materials,

we will, at our option repair or replace the same FREE OF

CHARGE for labour, materials or carriage on condition that:

The appliance has been correctly installed and used only on

the electricity supply stated on the rating plate.

The appliance has been used for normal domestic purposes

only, and in accordance with the manufacturer's instructions.

The appliance has not been serviced, maintained repaired,

taken apart or tampered with by any person not authorised

by us.

All service work under this guarantee must be undertaken by

a Service Force Centre.

Any appliance or defective part replaced shall become the

Company's property.

This guarantee is in addition to your statutory and other legal

rights.

Home visits are made between 8.30am and 5.30pm Monday

to Friday. Visits may be available outside these hours in which

case a premium will be charged.

Exclusions

This guarantee does not cover:

Damage or calls resulting from transportation, improper use

or neglect, the replacement of any light bulbs or removable

parts of glass or plastic.

Costs incurred for calls to put right an appliance which is

improperly installed or calls to appliances outside the United

Kingdom.

Appliances found to be in use within a commercial

environment, plus those which are subject to rental

agreements.

Products of Bendix manufacture which are not marketed by

Bendix.

European Guarantee

If you should move to another country within Europe then your

guarantee moves with you to your new home subject to the

following qualifications:

The guarantee starts from the date you first purchased your

product.

The guarantee is for the same period and to the same extent

for labour and parts as exists in the new country of use for

this brand or range of products.

This guarantee relates to you and cannot be transferred to

another user.

Your new home is within the European Community (EC) or

European free Trade Area.

The product is installed and used in accordance with our

instructions and is only used domestically, i.e. a normal

household.

The product is installed taking into account regulations in

your new country.

Before you move please contact your nearest Customer Care

centre, listed below, to give them details of your new home.

They will then ensure that the local service Organisation is

aware of your move and able to look after you and your

appliances.

France

Senlis

Germany Nurnberg

Italy

Pordenone

Sweden

Stockholm

Slough

Ireland

Dublin

+33 (0) 3 44 62 20 13

+49 (0) 800 234 7378

+39 (0) 800 117511

+46 (0) 20 78 77 50

+44 (0)1753 219898

+353 (0)1 4090752