2-Year Warranty for Your DYMO Product
Your electronic DYMO product is sold with a 2-year warranty from the date of purchase against defects in material and
workmanship. DYMO will repair or replace your product free of charge on the following conditions:
Products returned under this warranty must be accompanied by a description of the defect together with a copy of the
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product's proof of purchase and your full contact and delivery details: name, telephone, complete address – street, house
number, postal code, city, country.
Products returned to DYMO must be adequately packaged. DYMO will accept no liability for goods lost or damaged in transit
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from the customer.
Products must have been used strictly in accordance with operating instructions supplied. DYMO will have no liability
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for defects caused by accident, misuse, alteration or neglect.
DYMO accepts no liability for any consequential loss, damage or expense of any kind resulting from the machines or
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accessories or the use thereof, save that liability for death or bodily injury caused by such products is not excluded.
DYMO label printers are designed for use only with DYMO-branded labels. This warranty does not cover any
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malfunction or damage caused by the use of third-party labels.
This warranty does not affect your statutory rights as a consumer.
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What to do if your product is defective?
DYMO offers you the following service options:
DYMO Web site: In most situations a visit to www.dymo.com will give you the right assistance. Under the Support tab,
you will find information about your DYMO product, such as Frequently Asked Questions and solutions to known
problems. The User Guide also gives you additional information.
Dealer: Your DYMO dealer can help you to determine the exact nature of the problem and assist you further.
DYMO Help Desk: You can also contact the DYMO Help Desk where an associate will help you to determine the exact
nature of the problem and advise you what to do next:
US
1 877 724 8324
Repair Center: You can send your defective product to a DYMO repair center (please see the above-mentioned
conditions 1 and 2 on how to replace a defective product). The address of your nearest DYMO repair center can be found
at www.dymo.com or you can contact the DYMO Help Desk.
Intl
+44 203 564 8356
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