Gaggenau VI424 Gebrauchsanweisung - Seite 15
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Troubleshooting
Quite often, when there is a malfunction, it is usually a
small irregularity which is easy to rectify. Before
contacting the Technical Assistance Service, try to
determine the cause of the fault using the following
table.
Fault
The cooktop is not working.
The cooktop indicator lights up
continuously and the illuminated
ring behind the control knob
flashes
The cooking position has switched
itself off. Illuminated ring around
the control knob flashes fast.
The cooking position has switched
itself off.
The illuminated ring behind the
control knob flashes
"§ and digits/
š and digits/
¡ and digits
"‹/"Š
"...
—‚
—ƒ/—„
* Do not place hot cookware on the short-term timer's sensor keys.
Remedy
Check the appliance fuse. Check other electronic appliances to determine whether the
power has failed.
The appliance is connected wrongly. Have correct fitting of the connecting cable to the
control panel checked.
Pot detection does not detect any cookware. Check whether the cookware is magnetic
(use a magnet).
Check whether cookware has an adequately large diameter.
Turn the control knob to 0. Switch on the cooking position in the usual way.
The cooking position's control knob has not been moved for a prolonged period of time.
Safety shut-off has been activated. Turn the control knob to 0. Switch on the cooking
position in the usual way.
The appliance is too hot. Read the error message in the control panel.
After a power failure lasting more than 25 seconds, the appliance stays switched off for
safety reasons. Turn the control knob to 0. Switch on the cooking position in the usual
way.
The appliance is too hot and the cooking position has switched itself off.
Remove the pot from the cooking position. Set the control knob to 0 and let the appli-
ance cool down. If the control knob flashes again after switching on, switch off the cook-
ing position and allow it to cool down further.
The electronic circuitry is faulty.
Use the domestic fuse or the circuit-breaker in the fuse box to disconnect the appliance
from the power supply. Wait for a few seconds and switch on the appliance again. If the
display reappears, isolate the appliance from the mains by means of the domestic fuse.
Call after-sales service.
The appliance has an internal malfunction.
Use the domestic fuse or the circuit-breaker in the fuse box to disconnect the appliance
from the power supply. Wait for a few seconds and switch on the appliance again. If the
display reappears, isolate the appliance from the mains by means of the domestic fuse.
Call after-sales service.
The control panel is too hot and the cooking position has switched itself off.
Remove the pot from the cooking position. Turn all control knobs to 0. "... goes off when
the appliance has cooled down sufficiently. Then set a new power level, if necessary.
Call after-sales service if the malfunction persists.
The power supply is not right. Contact your power supply company
The cooktop is too hot and the cooking position has switched itself off.
Remove the pot from the cooking position. Turn all control knobs to 0. The error mes-
sage goes off when the cooktop has cooled down sufficiently. Then set a new power
level, if necessary. Call after-sales service if the malfunction persists.
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